PRIVACY POLICY — BizTrek
Effective Date: 12 December 2025
Developer: iDryve (Pty) Ltd
Contact: support@idryve.co.za
1. Introduction
BizTrek (“the App”) is developed by iDryve (Pty) Ltd to support small-business management, including financial tracking, customer management, analytics, multi-role access, and data exchange between authorised users and partner institutions.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use BizTrek. By downloading or using the App, you agree to the collection and use of information in accordance with this Privacy Policy.
We comply with global data-protection laws, including:
• POPIA (South Africa)
• GDPR (Europe)
• CCPA (California)
• Google Play User Data and Permissions Policy
2. Information We Collect
We collect the following categories of data:
2.1 Information You Provide Directly
• Full name, phone number, email address, physical address
• Business registration details
• Customer, supplier, and employee information you input
• Financial and operational data (e.g., invoices, expenses, stock levels)
• Uploaded files, documents, and photos
• Role-based access information (Admin / Owner / Employee / Partner)
2.2 Automatically Collected Information
• Device information (model, OS, unique device identifiers)
• Log data (IP address, access times, crash reports)
• Usage data (features accessed, time spent, preferences)
• Cookies or similar technologies (if applicable)
2.3 Third-Party Data
We may receive information from:
• Payment processors
• Partner institutions (banks, training institutions, service providers)
• Identity-verification services
3. How We Use Your Information
We process personal information for the following purposes:
• To provide, operate, and maintain BizTrek
• To create and manage user accounts
• To enable role-based collaboration and data sharing
• To facilitate communication between business stakeholders
• To process payments and transactions
• To provide customer support
• To improve and personalize user experience
• To monitor usage and detect misuse or security threats
• To comply with legal and regulatory obligations
4. Sharing of Information
We do not sell personal information.
Information may be shared with:
4.1 Service Providers
• Cloud hosting providers
• Payment processors
• Analytics and crash-reporting tools
• Communication tools (push notifications, SMS providers)
4.2 Business Users You Interact With
Depending on your role, your information may be shared with:
• Business owners
• Employees
• Suppliers
• Customers
• Institutional partners
4.3 Legal or Public Authorities
We may disclose information if required by law or to protect:
• User rights
• System integrity
• The public interest
• Security and fraud prevention
5. Data Storage & Security
We implement administrative, technical, and physical safeguards to protect your data, including:
• Encryption in transit (TLS)
• Encryption at rest (AES-256)
• Secure cloud-based hosting
• Strict access controls
• Role-based permissions
• Regular security testing and auditing
Your data may be stored or processed in multiple geographic locations but will always comply with POPIA and GDPR data-transfer rules.
6. Data Retention
We retain data for as long as your account is active or as needed to:
• Provide the service
• Comply with legal requirements
• Resolve disputes
• Maintain accurate business records
Users may request deletion of their data at any time (see Section 8).
7. Children’s Privacy
BizTrek is not intended for users under 16.
We do not knowingly collect information from minors.
8. Your Rights
Depending on your jurisdiction, you may have rights to:
• Access your personal information
• Correct or update information
• Request deletion of your data
• Restrict or object to processing
• Request a copy of your data (data portability)
• Withdraw consent
To exercise these rights, contact: privacy@idryve.co.za
9. International Users
If you access the App outside South Africa, your information may be transferred internationally. We comply with applicable cross-border transfer regulations.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Revised versions will be posted within the App and on our website.
11. Contact Us
If you have questions or complaints regarding this Privacy Policy, please contact:
iDryve (Pty) Ltd
Email: support@idryve.co.za